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Choose one of 5 beautiful colors!

• Old World Green
• Cobalt Blue
• Butter Cream
• Deep Cranberry
• Elegant Black

Shipping Information

How long will it take for my order to be processed and delivered?

Please allow up to 72 hours for order processing, and 7-10 days for delivery anywhere in the Contiguous U.S. For expedited shipping, please allow 72 hours for order processing, and 3-5 days for delivery anywhere in the Contiguous U.S. For orders shipping to addresses outside of the Contiguous U.S., please allow up to 14 business days for delivery.

Does temp-tations^® ship outside of the Contiguous U.S.?

Yes, we ship to Alaska, Hawaii, and the U.S. territories of Guam, U.S. Virgin Islands, and Puerto Rico. Please note that there is a $39.99 flat rate shipping charge per temp-tations^® 20-pc. Carved Old World™ Set shipped outside of the Contiguous U.S., and those sets are not eligible for expedited shipping.

Does temp-tations^® ship to international destinations?

No. Unfortunately, at this time we’re unable to ship internationally.

Does temp-tations^® ship to P.O. Boxes?

No. Unfortunately, we’re unable to ship to P.O. Boxes.

How much does shipping cost?

Your shipping charges will be calculated and displayed during checkout, before you place your order. Please note that there is a $39.99 flat rate shipping charge per temp-tations^® 20-pc. Carved Old World™ Set shipped outside of the Contiguous U.S.

What if I have a shipping question not answered here?

Please call 1-800-555-2711 (M-F 8am–10pm EST), or visit www.customerstatus.com. Our friendly Customer Service Representatives are here to help. We want you to be totally satisfied with your temp-tations^® experience. 

Safe Shopping

We protect your confidential information.

Temp-tations^® takes seriously the issue of safeguarding your privacy online. To help with safety and confidentiality, we utilize Secure Socket Layer (SSL) technology, the industry standard for transferring sensitive information over the Internet. Our secure server software works to encrypt your personal information including credit card number, name and address as the information travels over the Internet. The encryption process works to take the characters you enter and convert them into bits of code that are securely transmitted over the Internet.

Terms and Conditions

Thank you for visiting the temp-tations® shopping Web site!

Welcome to the temp-tations LLC (“temp-tations”, “us,” “our” or “we”) Web site located at www.buytemp-tations.com (“Site”). The following terms and conditions (“Terms”) govern your use of this Site. By accessing, viewing, or using the content, material, or services available on or through this Site, you indicate that you have read and understand these Terms, that you agree to them and intend to be legally bound by them. If you do not agree to these Terms, you are not granted permission to use this Site and must exit immediately.

1. Informational Purposes Only. The information on this Site is for informational purposes only. Without limiting anything else in these Terms and Conditions or otherwise, we are not responsible for any errors or omissions in the Site or Site Materials.

2. Proprietary Rights. As between you and temp-tations, temp-tations owns or licenses all data, content, graphics, forms, artwork, images, photographs, functional components, audio clips, video clips, software and software concepts and documentation and other material on, in or made available through the Site (“Site Material”), as well as the selection, coordination, arrangement, organization and enhancement of the Site Material. You agree not to remove or alter any copyright notice or any other proprietary notice on any Site Materials. Under no circumstances will you have any rights of any kind in or to the Site, other than the right to use the Site in accordance with these Terms.

3. Unauthorized Activities. You agree that you will not use the Site for (a) any illegal or unauthorized purposes that violate any laws (including import, export and copyright laws); (b) modifying, adapting or hacking into the Site or for modifying another website so as to falsely imply that it is associated with temp-tations; (c) uploading, posting, hosting, or transmitting unsolicited email, SMSs, “spam” messages, worms or viruses or any code of a destructive nature; (d) contacting any other visitor of the Site who has requested not to be contacted; or (e) attempting to gain unauthorized access to temp-tations’ computer system or engaging in any activity that interferes with the performance of, or impairs the functionality of the Site or any services provided through the Site.

4. Materials Submitted to the Site. The Site may allow you to contribute content, text, files, graphics, testimonials, comments, recipes, personal listings, messages, postings, and other materials and information for access, use, and commentary by temp-tations and/or other visitors to the Site (“User Content”). Upon your submission of User Content to us, you grant us a worldwide, perpetual, non-terminable, irrevocable, transferable, license to access, use, distribute, perform, reproduce, display, modify, create derivative works based upon, and sublicense, and to permit others to access, use, distribute, perform, reproduce, display, modify and create derivative works based upon the User Content, all without any compensation to you whatsoever. If you believe that any content or postings on the Site violate your intellectual property or other rights, please follow our Complaint Procedure in Section 11 of these Terms.

5. Payments to the Site. Some services or products on the Site, including procuring our renowned kitchenware, require you to make a purchase. By purchasing products, or registering on the Site you represent that you are eighteen (18) years of age or older. You are responsible for all charges incurred under your account. For information about our returns and refunds, please see our Return Policy.

6. Third Party Web Sites and Content. As set forth in Section 4 and Section 5, parties other than temp-tations may provide products, services or content on the Site. Additionally, the Site contains links to other Web sites such as Facebook®, Twitter® and YouTube® for the convenience of visitors in locating information, products, or services that may be of interest. We do not recommend and expressly disclaim any responsibility for the content, accuracy of the information, or quality of products or services provided by or advertised on third party sites or the transactions you conduct or enter into with third parties. Your use of third parties’ websites is at your own risk, and subject to the terms and conditions of such other websites. We do not endorse any product, service, or treatment provided on a third party website or advertised on the Site.

7. Privacy Statement. Any personal information that you provide to us on the Site is subject to our Privacy Statement. For more information, click here to view the Privacy Statement, which is incorporated into these Terms by reference, as if set forth fully herein.

8. Disclaimer. temp-tations, and our subsidiaries, and affiliates are not responsible for and do not guarantee the accuracy or completeness of any Site Material, User Content, links, advertisements or other items contained within the Site. We reserve the right to immediately remove any Site Material or User Content for any reason or for no reason. While we strive to, we cannot and do not review all communications made on or through the Site. Although not obligated to, we may review, verify, make changes to or remove any User Content, Site Material, the Site or the products or services made available in connection with the Site with or without notice in its sole discretion. EXCEPT FOR THE ONE YEAR WARRANTY TERMS EXPRESSLY PROVIDED ON THE SITE, THE SITE, THE SITE MATERIALS AND USER CONTENT AND MATERIALS ON, IN, AND MADE AVAILABLE THROUGH THE SITE, AND THE SERVICES, PRODUCTS, INFORMATION AND OTHER MATERIALS ON AND IN AND MADE AVAILABLE THROUGH THE SITE ARE MADE AVAILABLE “AS IS” AND “WITH ALL FAULTS.” USE OF THE SITE IS ENTIRELY AT YOUR OWN RISK. TEMP-TATIONS AND OUR LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES, AND DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, WITH RESPECT TO THE SITE, THE USER CONTENT, THE SITE MATERIALS, THE SERVICES, PRODUCTS, INFORMATION AND OTHER MATERIALS ON AND IN AND MADE AVAILABLE THROUGH THE SITE, EXPRESS OR IMPLIED, WRITTEN OR ORAL, ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, TITLE, AND NON-INFRINGEMENT.

9. Liability. TEMP-TATIONS AND OUR AFFILIATES, SUBSIDIARIES AND LICENSORS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, EXTRA-CONTRACTUAL, OR PUNITIVE DAMAGES OF ANY KIND WHATSOEVER, WHICH MAY OR DOES RESULT FROM THE USE OF, ACCESS TO, OR INABILITY TO USE THE SITE, THE USER CONTENT, THE SITE MATERIALS, THE SERVICES, PRODUCTS, INFORMATION AND OTHER MATERIALS ON AND IN AND MADE AVAILABLE THROUGH THE SITE, REGARDLESS OF LEGAL THEORY, WHETHER OR NOT YOU OR TEMP-TATIONS HAD BEEN ADVISED OF THE POSSIBILITY OR PROBABILITY OF SUCH DAMAGES, AND EVEN IF THE REMEDIES OTHERWISE AVAILABLE FAIL OF THEIR ESSENTIAL PURPOSE. UNDER NO CIRCUMSTANCES WILL THE TOTAL LIABILITY OF temp-tations AND OUR AFFILIATES, SUBSIDIARIES AND LICENSORS TO YOU OR ANY OTHER PERSON OR ENTITY IN CONNECTION WITH, BASED UPON, OR ARISING FROM THE SITE, USER CONTENT, THE SITE MATERIALS ON, IN, AND MADE AVAILABLE THROUGH THE SITE, OR THE SERVICES, INFORMATION, OR PRODUCTS OFFERED IN CONNECTION THEREWITH EXCEED THE PRICE PAID BY YOU DURING THE PRECEDING YEAR FOR USE OF THE SITE. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE TOTAL LIABILITY OF TEMP-TATIONS AND OUR AFFILIATES, SUBSIDIARIES AND LICENSORS SHALL NOT EXCEED TEN DOLLARS ($10). If you are dissatisfied with the Site, or with any of these Terms, or feel we have breached these Terms, your sole remedy is to discontinue using the Site.

10. Indemnification. You will indemnify us and our members, managers, directors, officers, employees, agents, contractors and licensors (“Indemnitees”) against all claims, actions, suits, and other proceedings (“Claims”) arising out of or incurred in connection with the Site and your use of the Site or services obtained through the Site, your fraud, violation of law, negligence, willful misconduct, or any other use of the Site, the User Content, the Site Materials, the services, products, information and other materials on, in and made available through the Site, (except to the extent attributable to us), or any breach by you of these Terms, and you will indemnify and hold the Indemnitees harmless from and against all judgments, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees and attorneys’ disbursements) arising out of or incurred in connection with such Claims.

11. Complaint Procedures. If you believe that any content or postings on this Site violates your intellectual property or other rights, please send to us at customerservice@temp-tations.com a comprehensive detailed message setting forth the following information: (a) your name and the name of your company, if any; (b) your contact information, including your e-mail address; (c) the nature and substance of your complaint, the specific rights at issue, and your basis for making the complaint, including the content or posting that is objectionable; and (d) the following statement: “The statements, representations, and assertions made in this message are true, complete, and accurate and I have the full legal authority to make each and every such statement, representation, and assertion and to make and be granted any demand made in this message.”

12. Changes to these Terms. We reserve the right to modify, alter or update these Terms. Notice of any new or revised Terms, as well as the location of the new or revised statement, will be posted on the Site for at least twenty (20) days after the change. Your use of the Site following any changes means that you agree to follow and be bound by the Terms as changed. Any change to these Terms shall be effective as to any visitor who has visited the Site before the change was made. We reserve the right to suspend or terminate your access to this Site and/or ability to use the services with or without notice for failure to comply with these Terms, for providing us with untrue or inaccurate information about yourself, for infringement upon our proprietary rights, or for any other reason whatsoever.

13. Governing Law and Jurisdiction. These Terms represent the entire agreement between you and temp-tations with respect to the subject matter hereof, and supersede any and all prior agreements, express and implied, and will be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without reference to its conflict of law rules. By accessing, viewing, or using the services, works, content, or materials on the Site, you consent and agree to (a) the exclusive jurisdiction of the federal and state courts located in the Commonwealth of Pennsylvania; (b) accept service of process by personal delivery or mail; and (c) irrevocably waive the right to trial by jury and any jurisdictional and venue defenses otherwise available.

14. Miscellaneous. The Site is not intended for children under the age of 13. The Site is controlled and operated from within the United States. Without limiting anything else, we make no representation that the Site, Site Materials, User Content, services, products, information or other materials available on, in, or through the Site is appropriate or available for use in other locations, and access to them from territories where they are illegal is prohibited. Our waiver or failure to exercise in any respect any right provided hereunder will not be deemed a waiver of such right in the future or a waiver of any of other rights established under these Terms. No person or entity not party to this agreement will be deemed to be a third party beneficiary of these Terms. When used herein, the words “includes” and “including” and their syntactical variations shall be deemed followed by the words “without limitation.”

Posted 03/05/2012

Privacy Policy

At temp-tations®, we are committed to protecting your privacy.

Welcome to the temp-tations web site located at www.buytemp-tations.com (the “Site’), provided to you by temp-tations LLC (“temp-tations,” “us,” “our” or “we”). This Privacy Policy addresses our practices regarding information collected from visitors of the Site and only addresses information collected directly through or from the Site – it does not address or govern any information gathering, use, or dissemination practices related to information collected from the visitor (sometimes referred to as a “visitor,” “you” or “your”) other than directly through or from the Site, such as from telephone, facsimile, postal mail, personal delivery, or other or additional offline means or media. We can be contacted at customerservice@temp-tations.com or by telephone at 1-800-442-8677 (M-F 8am–10pm EST). This Privacy Policy is incorporated into temp-tations’ Terms and Conditions by reference, as if set forth fully therein, which must be reviewed and accepted by you. The Site is not intended for children under the age of 13. It does not knowingly collect personal information online from visitors in this age group. By using the Site, you consent our collection and use of your information as follows:

1. Collection of Information from Site Visitors. We collect information from visitors who place purchases online, post comments on our Facebook® page, submit recipes, request newsletters and email updates from temp-tations, and generally to provide any products or services requested by you, including in online forms, registration or membership forms, contest entries, surveys, e-mail, and other online avenues (including, without limitation, demographic and personal profile data). In order to utilize some features of the Site, you may have to pay a fee, and we may collect financial information provided by you at the time of your purchase, including credit card number and billing address, retained by us only in order to process your credit card payments to us. If you do not wish to provide such information to the Site, you will be unable to register and/or provide or obtain products or services in connection with the Site

   In addition, we may collect or track the home server domain names, date and time of your visit, type of computer, the originating IP address, files downloaded, search engine used, operating system, and type of Web browser of visitors to the Site and aggregate and visitor-specific information regarding which pages a visitor accesses.

   We may use Internet “cookies” or other code in order to gather, store, and track certain information related to your visit to and activity on the Site. You may decline Internet cookies by using the appropriate feature of your Web browser software, if available. When a visitor performs a search within the Site, we may record information identifying that visitor or linking that visitor to the search performed and recording information related to the search request.

2. Use of Personal Information Collected. Personal information collected by temp-tations may be used by us for many reasons, for example, for processing online orders, providing you with the best possible products, posting testimonials, posting on Facebook®, notifying you of special shopping offers, recipes, and cooking tips when requested, as well as for recordkeeping, editorial and feedback purposes, marketing and promotional purposes, statistical analysis of visitors’ behavior, product development, content improvement, or to customize the content and layout of the Site. Your financial information submitted to the Site for purchases may be maintained and housed by us for the purpose of processing payments and conducting related transactions.

   Aggregate data on visitors’ home servers may be used for internal purposes, and individually identifying information, such as names, postal and e-mail addresses, phone numbers, and other personal information which visitors voluntarily provide to temp-tations may be added to temp-tations’ databases and used for future calls and mailings regarding Site updates, new products and services, and upcoming events. Please know that we may email you if you enter your email address during check out and then don’t complete your purchase, but only as a one-time reminder of your intent to purchase.

3. Disclosure of Personal Information to Third Parties. Personal information provided through the Site may be used and disclosed by us to other entities and/or business partners in the operation of the Site, in order to provide products and services requested by you as well as for marketing and promotional purposes. Aggregate data on visitors’ home servers and individually identifying information, such as names, postal and e-mail addresses and phone numbers, may be provided to third parties such as marketing firms. For example, at times, we share your physical mailing address with third parties to offer you products that might be of interest to you. If you do not want us to share your physical mailing address or other personal information with other companies, please follow the Opt-Out procedures below.

   Any personal information provided by you on general areas of the Site, such as Blog Comments, Testimonials and Recipes, may be read by us and/or other visitors, and could potentially be used by temp-tations and/or such third parties. Identifiable and non-identifiable visitor information and data may be disclosed or distributed to another party with which temp-tations enters or reasonably may enter into a corporate transaction, such as, for example, a merger, consolidation, acquisition, or asset purchase, or to a third party pursuant to a subpoena, court order, or other form of legal process, in response to a request by or on behalf of any local, state, federal, or other government agency, department, or body, whether or not pursuant to a subpoena, court order, or other form of legal process, or if determined by temp-tations in its sole judgment that such disclosure or distribution is appropriate to protect the life, health, or property of temp-tations or any other person or entity.

   We may use your IP address, cookies, and a record of any transactions you conduct on our Site or offline in order to deliver to you banner advertisements and other advertising tailored to your interests when you visit certain web sites. This will not involve the use of personal information, such as your name, address or email. To learn more about the use of this information or choose not to have this information used by us and to opt out, please visit the Network Advertising Initiative by clicking here*. Note that if you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.

   While temp-tations may undertake efforts to see that any third party to which temp-tations shares, rents, sells, or otherwise discloses personal information is under a contractual obligation to use the personal information solely for the purposes for which the information was disclosed, such third parties are independent third parties over which temp-tations exercises no control. temp-tations is not responsible for, and will not be liable for, the conduct, actions, omissions, or information handling or dissemination practices of third parties.

4. Security Measures and Communicating with temp-tations. We have implemented physical, electronic and procedural security features that are designed to prevent the unauthorized release of or access to personal information. When you place an order, our secure server software (SSL) works to encrypt the information you’ve input before it is sent to us, including your name, address and credit card number. Despite our efforts to protect your personal information, the confidentiality of any communication or material transmitted to or from temp-tations via this Site or via e-mail cannot be and is not guaranteed. You acknowledge that the technical processing and transmission of the Site content may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Accordingly, we are not responsible for the security of information transmitted via the Internet. Instead of communicating with us via e-mail or the Internet, you can contact us by regular mail to: temp-tations® Customer Service, 62 Leone Lane, Chester, NY 10918, or by phone at 1-800-442-8677.

5. Access to and Ability to Correct Personal Information; Opt-Out Right. Upon your request via postal mail, e-mail, or telephone, we will provide you with a summary of any personal information retained by us that has been voluntarily provided by you to temp-tations through online forms, purchases, registration forms, contest entries, surveys, e-mail, or another online avenue. You may modify, correct, change or update your personal information by contacting us via postal mail, e-mail, or telephone at the addresses or numbers above.

   Except as necessary to obtain the products, services, or information requested, you may opt out of having your personal information, which has been voluntarily provided to us through online forms, membership or registration forms, surveys, e-mail, or another online avenues, prospectively retained by us, used by us for secondary purposes, or disclosed by us to third parties, by contacting us via email at customerservice@temp-tations.com and including your name and physical address. You can also call us at 1-800-442-8677, or send regular mail to: temp-tations® Customer Service, 62 Leone Lane, Chester, NY 10918. This provision does not apply to collection of the type of Web browser of the visitor to the Site or to information provided or collected that does not meet the description in this paragraph.

6. Right to Change Privacy Statement. We will inform you if a material change is made to the Privacy Policy, which means a change that expands the permissible uses or disclosures of any personally identifiable information allowed by the prior version of the Privacy Policy. Your continued use of the Site will indicate acceptance of the changes. You may, of course, choose to opt-out of continuing to use the Site, see Section 5 above. Please exit the Site immediately if you do not agree to the terms of this Privacy Policy or any revised policy.

   We may make non-significant changes to the Privacy Policy that do not affect your personally identifiable information. For these instances, we may not notify you of such non-significant changes.

   We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this Privacy Policy, we will notify you here, by email, and by means of a notice on our home page.

7. Your California Privacy Rights. If you are a California resident, California Civil Code Section 1798.83 provides you with the right to request certain information regarding disclosure of your personal information to third parties for direct marketing purposes, including a description of the categories of personal information disclosed. In order to obtain such information, please email your request to customerservice@temp-tations.com or write to us at the address above.

Posted 03/05/2012

Customer Service

Website Products & Orders

Have a question or concern about an order or temp-tations^® product on this web site? Call 1-800-555-2711 (M-F 8am–10pm EST), or visit www.customerstatus.com. Our friendly Customer Service Representatives are here to help. We want you to be totally satisfied with your temp-tations^® experience.

Other temp-tations^® Products & Orders

If you purchased a temp-tations^® product from www.temp-tations.com or QVC, please call 1-800-442-8677.

Return Information

Returns

Temp-tations^® offers a 30-day money back guarantee. Try temp-tations^® for 30 days, and if you’re not completely satisfied, simply return it for your money back. No questions asked! All you have to do is go through our easy returns process.

How do I make a return?

If you’re not completely satisfied with temp-tations^®, simply follow the return instructions below and return your set within 30 days of receipt for a refund of the purchase price (less shipping and handling). Unfortunately, we cannot offer free return shipping, unless the product you received is broken, damaged or defective.

In order to ensure that we process your return as quickly and smoothly as possible, please call Customer Service at 1-800-555-2711 (M-F 8am-10pm EST) to receive a Return Authorization number. We ask that you return items in their original packaging, and make sure that the merchandise is in the same condition. Please write your Return Authorization number legibly on the outside of the shipping box.

To guarantee your refund, we suggest shipping your return via UPS or Certified Mail with a receipt of mail.

Once your return is received and inspected, your refund will be processed and a credit will be automatically applied to your credit card or original method of payment.

temp-tations^® Monthly Payment Plan

0% Interest with the temp-tations^® Monthly Payment Plan

Choose the temp-tations^® Monthly Payment Plan and make low monthly payments using your own credit card – with 0% APR and no finance charges from temp-tations^®. Interest-free monthly installments will be billed to your credit card of choice. (10 monthly installments of $9.99 each will be billed to your credit card for an order totaling $99.90.) The first installment will be charged when your order is shipped.

Choosing the Monthly Payment Plan makes buying this exclusive temp-tations^® 20-pc. Carved Old World™ Set incredibly easy and affordable! To take advantage of this payment plan, be sure to select monthly payments under Payment Options during checkout. Any applicable taxes, expedited shipping charges, or charges for shipping outside of the contiguous US will be included in the first installment.

Free Upgrade to Expedited Shipping

Make 1 easy payment of $9.99 and get a free upgrade to expedited shipping when you pay in full (a $9.99 value!).

Please note: there is a $39.99 flat rate shipping charge per temp-tations^® 20-pc. Carved Old World™ Set shipped outside of the Contiguous U.S.